Shipping Policy
Subject: Ghamandi Ice Cream Store – Shipping Policy
Dear Valued Customer,
Thank you for choosing Ghamandi Ice Cream for your sweet cravings! We appreciate your trust in our services. To ensure a delightful experience, we would like to outline our Shipping Policy below:
1. Shipping Zones: We currently offer shipping services within specified zones. To check if your location is covered, please contact us at info@ghamandiicecream.com or call us at +91 99879 09529.
2. Order Processing Time: Once your order is successfully placed, our team will process it within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods: We provide various shipping options to cater to your needs. You can choose from standard shipping or expedited shipping at checkout. The estimated delivery times will be displayed based on your selected shipping method.
4. Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed at the checkout before you make the payment.
5. Tracking Information: Once your order is shipped, you will receive a confirmation email containing a tracking number. This information allows you to monitor the progress of your shipment in real-time.
6. Delivery Issues: In the rare event of any delivery issues, such as delays or damaged items, please contact our customer service team immediately at info@ghamandiicecream.com or call us at +91 99879 09529. We will promptly address the issue and strive to find a satisfactory resolution.
7. Undeliverable Packages: If a package is deemed undeliverable due to an incorrect address provided by the customer, refusal of the package, or other reasons beyond our control, additional shipping charges may apply for re-delivery.
8. Returns and Refunds: For information on returns and refunds, please refer to our Returns Policy on our website.
Contact Information:
- Email: info@ghamandiicecream.com
- Phone: +91 99879 09529
At Ghamandi Ice Cream, we are committed to providing you with the best ice cream experience, and we strive to make your ordering process as smooth as possible. If you have any further questions or concerns, feel free to reach out to us.
Thank you for being a part of the Ghamandi Ice Cream family!
Sincerely,
[Your Name] Ghamandi Ice Cream Store